Providing Support Remotely – Strategies for Helping from a Distance (half day)
Human beings are built to connect. Our health and resilience are strengthened by interactions with
others, which is why it’s natural for us to have a preference for in-person, face-to-face support
during times of struggle. However, the realities of COVID-19 and social distancing have forced
helpers to adapt how we connect and offer support. This workshop explores the benefits and
challenges around supporting others remotely. Practical strategies for how to intentionally engage
with others when we are not able to meet in person are provided.
Topics Include:
• Types of Remote Support
• Benefits and Challenges of Supporting Remotely
• Using Technology to Build Relationships
• Key Communication Skills for Providing Support
• Special Considerations When Working Remotely

Wellness Strategies – Stress, Compassion Fatigue, and Resilience
In many organizations it is common to find employees suffering from the adverse effects of stress.
In the helping field, there are additional factors related to the nature of supporting people that
can contribute to compassion fatigue or secondary trauma symptoms. Left unmanaged, stress can lead
to unproductive patterns and result in loss of focus, motivation, and productivity. This workshop
will help participants identify personal stress factors and introduce them to practical methods for
successfully managing stress. Participants will have the opportunity to develop a personalized plan
to repair negative effects of stress as well as accelerate their resilience.
Topics Include:
• Wellness in the Helping Profession
• Workplace Factors Related to Wellness
• Stress, Burnout, Compassion Fatigue, and Compassion Satisfaction
• Red Flags – Your Cue to Pause
• A Holistic Approach to Wellness
• Healthy Coping Strategies
• Organizational Strategies to Support Wellness
• The Role of Resiliency